Sales Policy
Effective Date: March 7, 2025
At Seekali, we are committed to offering premium wristwatches at fair and competitive prices. This Sales Policy outlines the terms and conditions under which we sell our products, ensuring a smooth and transparent transaction for every customer.
1. Product Availability:
All products are subject to availability. While we make every effort to keep our website updated, we cannot guarantee that all items will be in stock at the time of your purchase. In the event that an item is out of stock, we will notify you and offer an alternative or refund the amount if necessary.
2. Pricing:
- All prices listed on our website are in USD and include applicable taxes, unless otherwise stated.
- Prices are subject to change without notice. However, the price at the time of your order will be the price charged to your payment method.
3. Order Confirmation:
Once you place an order, you will receive an email confirming your order and payment details. This confirmation does not guarantee the shipment of the item, as your order is subject to availability and payment authorization.
4. Payment Methods:
We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other trusted payment gateways. All transactions are processed through secure payment systems.
5. Shipping & Delivery:
- We offer fast and reliable shipping options to customers within the United States and internationally.
- Shipping fees and delivery times are calculated at checkout based on your location and the shipping method chosen.
- Please note that Seekali is not responsible for any customs fees or import duties for international shipments.
6. Sales Tax:
Sales tax is applied to orders based on the applicable state or local laws. The tax amount will be calculated during checkout.
7. Cancellations:
You may cancel your order before it is shipped. Once your order has been processed or dispatched, cancellations are no longer possible. Please contact our customer service team immediately at info@seekali.xyz if you wish to cancel your order.
8. Promotions and Discounts:
- Any promotions or discounts offered by Seekali are valid for a limited time and subject to change.
- Promotional offers cannot be combined with other discounts or offers unless explicitly stated.
- Seekali reserves the right to cancel or modify any promotion at its discretion.
9. Customer Responsibility:
It is your responsibility to provide accurate information during the ordering process, including shipping address and payment details. Seekali is not liable for delays or delivery issues caused by incorrect information provided by the customer.
10. Returns and Refunds:
Our return and refund policy is outlined separately. Please refer to our Refund and Return Policy for detailed information on how to return products and receive refunds.
11. Liability:
Seekali is not liable for any damages or losses resulting from the use of our products beyond the value of the purchased item. Our responsibility is limited to the refund or replacement of defective products, as described in our return policy.
12. Changes to the Sales Policy:
Seekali reserves the right to modify this Sales Policy at any time. Any changes will be posted on our website, and the updated date will be reflected at the top of the page. By continuing to use our website or purchase from Seekali, you agree to abide by the most current version of the policy.
13. Contact Us:
If you have any questions or concerns about our Sales Policy or need assistance with your order, please feel free to contact us at info@seekali.xyz or call 516-647-4261.
Thank you for choosing Seekali!