Payment Policy

Effective Date: March 7, 2025

At Seekali, we strive to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the payment methods accepted, payment processing details, and other important terms related to your purchase.

1. Accepted Payment Methods:
Seekali accepts a variety of secure payment methods to accommodate our customers’ preferences, including:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways as available during checkout

2. Payment Processing:

  • All payments are processed through secure, encrypted systems to ensure the safety of your payment information.
  • When you make a purchase, your payment is authorized by the payment processor, and the transaction is confirmed once the payment is successfully processed.
  • Seekali does not store your payment details; all sensitive information is handled by our secure payment processors.

3. Order Confirmation:

  • After you place an order, you will receive an email confirmation with the details of your purchase and payment.
  • Please ensure that the billing and shipping information you provide is accurate, as this will be used to process your payment and fulfill your order.

4. Pricing and Currency:

  • All prices on Seekali’s website are listed in USD (United States Dollars).
  • Prices are subject to change without notice, but the price at the time of purchase will be the final amount charged to your payment method.

5. Taxes:

  • Sales tax is calculated and added to your order total based on your shipping address and applicable local tax laws. The tax amount will be displayed during checkout.
  • Seekali is responsible for collecting and remitting applicable sales taxes for orders shipped within the United States.

6. Currency Conversion (For International Orders):

  • For customers outside of the United States, the final price in your local currency will be determined based on the exchange rate set by your payment provider at the time of the transaction.
  • Seekali is not responsible for any currency conversion fees or other charges imposed by your payment provider.

7. Payment Authorization and Verification:

  • Seekali reserves the right to verify the payment details provided and may request additional information to confirm your identity or payment method.
  • If there are issues with payment authorization or verification, your order may be delayed or canceled.

8. Order Cancellations:

  • Payments for orders can only be canceled if the order has not yet been processed for shipping. If your order is already being prepared or shipped, cancellations will not be possible.
  • To cancel an order, please contact our customer service team as soon as possible at info@seekali.xyz.

9. Refunds:

  • If you are eligible for a refund, it will be processed back to the original payment method used for the purchase.
  • Please refer to our Refund and Return Policy for more information on the refund process.

10. Fraud Prevention:

  • Seekali takes fraud prevention seriously and may conduct fraud checks for certain orders. If fraudulent activity is suspected, Seekali reserves the right to cancel or hold the order for further review.
  • Any suspected fraudulent transactions may be reported to the appropriate authorities.

11. Contact Us:
If you have any questions or concerns regarding your payment, or if you need assistance with payment methods, please reach out to our customer service team at info@seekali.xyz or call 516-647-4261.

Thank you for shopping at Seekali! We are committed to providing you with a seamless and secure payment experience.